Do Not Sell or Share My Personal Information

Last updated: August 18, 2026

At Ducting Tech Air, we respect your privacy and are committed to handling your personal information responsibly. This notice explains how you can exercise your privacy choices, particularly regarding direct marketing and the use or sharing of your personal information.

Trading Name: Ducting Tech Air
Legal Company Name: DUCTING TECHNOLOGY & AIR LIMITED
Company Number: 17358690
Address: Pall Mall 1 Pollen Square, 59 King Street, Manchester, M2 4PD, United Kingdom

Your Privacy Rights

If you are a customer or website visitor in the UK, you have rights under applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.

Depending on the circumstances, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete personal information.

  • Request deletion of your personal information where applicable.

  • Request restriction of certain processing.

  • Object to certain uses of your personal information.

  • Object at any time to the use of your personal information for direct marketing.

  • Withdraw consent where we rely on consent to process your personal information.

  • Request information about how your personal information is collected and used.

You can exercise your right to object to direct marketing at any time. Where you object to direct marketing, we will stop using your personal information for that purpose. This may include marketing emails, promotional communications and related profiling.

How We Use Personal Information

Ducting Tech Air may collect and use personal information where necessary to:

  • Process and fulfil orders.

  • Arrange delivery of products.

  • Provide customer service and support.

  • Process payments and prevent fraud.

  • Manage customer accounts.

  • Respond to enquiries.

  • Improve our website, products and services.

  • Send marketing communications where legally permitted.

  • Maintain website security and prevent misuse.

  • Comply with our legal and regulatory obligations.

We do not sell your personal information as a commercial product.

Where we use trusted third-party service providers, such as payment providers, delivery companies, website service providers, analytics providers or marketing platforms, they may process personal information on our behalf or where otherwise permitted by law. We take appropriate steps to ensure that personal information is handled in accordance with applicable data protection requirements.

Direct Marketing Opt-Out

You have the right to object to the use of your personal information for direct marketing at any time.

If you no longer wish to receive promotional emails or other direct marketing communications from us, you can:

  • Use the unsubscribe link included in our marketing emails; or

  • Contact us using the details below.

Once we receive a valid direct marketing objection or unsubscribe request, we will take reasonable steps to ensure that you are not contacted for direct marketing purposes in the future.

Please note that we may retain limited information, such as your email address, on a suppression or do-not-contact list where necessary to ensure that we respect your marketing preference.

The ICO confirms that individuals have an absolute right to object to direct marketing and that organisations must stop processing personal information for that purpose when a valid objection is made.

Cookies and Online Tracking

Our website may use cookies and similar technologies for essential website functionality, analytics, advertising and other purposes.

Where applicable, we will provide information about these technologies and obtain consent where required by law. You may be able to manage your cookie preferences through our website's cookie settings.

UK rules concerning cookies and similar technologies require organisations to provide appropriate information and, in many circumstances, obtain consent before storing or accessing information on a user's device.

Sharing Personal Information

We may share personal information with appropriate third parties where necessary to operate our business, including:

  • Payment service providers.

  • Delivery and logistics providers.

  • Website hosting and technology providers.

  • IT and security providers.

  • Analytics and marketing service providers.

  • Professional advisers.

  • Government authorities or law enforcement where legally required.

We do not sell personal information to third parties as a standalone commercial service.

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual, security and data protection safeguards are in place.

How to Submit a Privacy Request

To exercise your privacy rights or opt out of direct marketing, please contact us:

Email: hello@ductingtechair.com
Phone: +44 161 531 1958

Postal Address:
DUCTING TECHNOLOGY & AIR LIMITED
Pall Mall 1 Pollen Square
59 King Street
Manchester
M2 4PD
United Kingdom

Business Hours: Monday to Friday, 8:00 AM – 4:30 PM (UK Time)

Response Time: Within 24 hours on working days

You may state clearly that you wish to object to direct marketing, unsubscribe from marketing communications, or exercise another applicable data protection right.

Identity Verification

For certain privacy requests, we may need to verify your identity before providing information or making changes to your personal information. This is intended to protect your information from unauthorized access or disclosure.

We will only request information that is reasonably necessary for verification.

How Long Will We Take to Respond?

We aim to respond to privacy requests without undue delay.

For applicable UK GDPR requests, we will generally respond within one calendar month of receiving the request. In certain circumstances permitted by law, this period may be extended, and we will inform you if an extension is necessary.

Your Right to Complain

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

Contact Us

Trading Name: Ducting Tech Air
Legal Company: DUCTING TECHNOLOGY & AIR LIMITED
Phone: +44 161 531 1958
Email: hello@ductingtechair.com
Address: Pall Mall 1 Pollen Square, 59 King Street, Manchester, M2 4PD, United Kingdom
Company Number: 17358690
Business Hours: Monday to Friday, 8:00 AM – 4:30 PM (UK Time)
Response Time: Within 24 hours on working days